These terms apply to all services provided by OFG Property Group Ltd.

1. About Us

OFG Property Group Ltd provides serviced accommodation management and rent-to-rent property services.

2. Our Services

We:

• Lease and manage properties

• Provide short-term accommodation

• Manage guest stays and property operations

3. Landlord Agreements

All agreements with landlords are subject to:

• A formal written contract

• Agreed rental terms

• Property compliance requirements

We reserve the right to decline properties that do not meet required standards.

4. Guest Use

Guests must:

• Use the property responsibly

• Not cause damage or disturbance

• Comply with all house rules

We reserve the right to refuse or terminate stays if these conditions are breached.

5. Liability

We take reasonable care in managing properties and guest stays.

However, we are not liable for:

• Events outside our control

• Indirect or consequential losses

Nothing in these terms limits liability where it would be unlawful to do so.

6. Payments

Payment terms will be clearly outlined in:

• Landlord agreements

• Guest booking terms

7. Cancellations

Cancellation terms will depend on:

• The booking platform used

• The specific agreement in place

8. Complaints

We take complaints seriously.

Please refer to our Complaints Procedure page for full details.

9. Privacy

We handle personal data in accordance with our Privacy Policy.

10. Changes to Terms

We reserve the right to update these terms at any time. Updates will be posted on this page.